The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“I enjoyed an very nice breakfast every morning with high-quality options. The eggs Benedict was simply the best!” view full review
Spacious Comfort
“The room was surprisingly spacious and impeccably clean, equipped with a separate toilet which added extra privacy.” view full review
Thoughtful Service
“The service was really good; they even prepared a boxed breakfast for me when I had an early departure, truly going above and beyond.” view full review
Evening Unwind
“The evening happy hour was a lovely touch, with complimentary drinks and canapés that made it perfect for unwinding after a day of exploration.” view full review
General
No smoking on site
Wi-Fi
Free parking
Safe deposit box
VIP check-in/ -out
Express check-in/ -out
Concierge desk
No pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Ski storage
Lift
Fireplace
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Skiing
Hiking
Horseback riding
Cycling
Fishing
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Paid shuttle service
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Board games
Children's play area
Spa & Leisure
Entertainment
Garden area
Leisure/ TV room
Back massage
Head massage
Full body massage
Foot massage
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Patio
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
21 Robins Road,
Queenstown,
New Zealand,
9300,
Otago
Map view
street view
21 Robins Road,
Queenstown,
New Zealand,
9300,
Otago
City landmarks
Garden
Queenstown Garden
1.7
km
Lake Wakatipu
1.6
km
Gallery
ivy box art gallery
1.3
km
Nearby
Cable Car
Skyline Queenstown
280 m
Zoo
Kiwi and Birdlife Park
280 m
Square
Queenstown Mall
280 m
Gforce Paragliding Skyline
G Force Paragliding
280 m
Rees Street
William Gilbert Rees Statue
510 m
Theme Park
Fear Factory Queenstown
280 m
Theme Park
Shotover Canyon Swing
280 m
65 Beach St
Moa Statue
520 m
Torpedo 7
Southern Lakes Heliski
280 m
Church
St Peter's Anglican Church
530 m
Cemetery
Queenstown Cemetery
340 m
Gallery
Ivan Clarke Gallery
310 m
19 Marine Parade Williams Cottage
Vesta Design
280 m
Gallery
Queenstown Arts Centre
360 m
35 Camp St
Hetties Rock & Crystal Shop
330 m
Shotover &
AJ Hackett Bungy
280 m
Gallery
Central Art Gallery Queenstown-Julia Milley
520 m
Gallery
Silver Fern Gallery
540 m
Gallery
Artbay Gallery
560 m
Rees St Marine Parade
Queenstown Underwater Observatory
280 m
Lake Hayes
280 m
Casino
SKYCITY Queenstown Casino
280 m
Store
Four Square Alpine
280 m
Mall
O'Connells Shopping Centre
350 m
Store
FreshChoice Queenstown
430 m
Park
Queenstown Hill Walking Track
550 m
Shopping Area
Aotea Gifts Queenstown
550 m
Restaurants
Fergburger
480 m
42 Shotover Street
Raeward Fresh Queenstown
390 m
53 Robins Road The Junction
Bespoke Kitchen
330 m
9 Isle St
The Spice Room
410 m
15 Shotover Street Opposite Alpine Super market
Tiki Town Street Food Village
340 m
35 Brecon Street
Jervois Steak House Queenstown
440 m
8 Duke Street
Fat Badgers Pizza Bar Queenstown
430 m
33 Camp Street
Fishbone Bar & Grill
460 m
7 Beach Street
Lone Star Cafe & Bar
450 m
14 Brecon Street
Muskets and Moonshine
460 m
10 Brecon Street
Reviews and Ratings
Feedback from previous guests about their experience.
88%
liked the hotel and would stay again
beautiful rooms
great location
average dining
small rooms
8.8/10
Great
Rooms
9.0
Location
8.9
Service
9.3
Dining
8.4
Guest reviews
8.8/10
based on 7 reviews
5/5
based on 1170 reviews
9.5
9.5/10 based on 488 reviews
#3 of 62 hotels in Queenstown based on Tripadvisor
Ben
United Kingdom,
April
2024
8.8/10
My stay at the hotel was absolutely fantastic. The rooms were beautifully designed with all the luxury you would expect, and the pull-out couch was surprisingly comfortable. We spent hours enjoying the view of the Skyline with the ranch slider doors open, feeling like royalty in our robes. The central location made exploring the town so easy, but the small en-suites were a minor drawback.
Rooms
9.0
The rooms were beautifully designed with all the luxury you would expect. The pull-out couch was just as comfortable as the beds. The en-suite with a glass roof added a lovely touch. We enjoyed the beautiful view of the Skyline from our room.
Service
9.0
The service was exceptional, especially after our flight was diverted. The staff were very friendly and helpful, particularly with our bags during check-in. They were ready and willing to assist with anything we needed.
Location
8.0
The location was ideal, being central yet a bit away from the tourist hubbub. It was perfect for exploring the town, with easy access to shops and restaurants, as well as excursion pickup points. The free carpark and proximity to Queenstown central were convenient bonuses.
Dining
9.0
The dining experience was delightful. The food was cooked to perfection, delicious, and made to order. We particularly enjoyed the canapés and complimentary drinks by the fireside each evening before dinner.
Facilities
9.0
The facilities were top-notch, offering everything we needed for a comfortable stay.
Martin
United Kingdom,
December
2023
9.0/10
The hotel is a true gem with beautifully designed rooms that offer all the luxury you would expect. The amenities are great, and the en-suite with a glass roof is a lovely touch. However, the rooms can be a bit small and the en-suites cramped. The service is incredibly friendly and accommodating, providing helpful recommendations and going above and beyond to assist guests. The dining experience is fantastic, offering delicious and high-quality meals. The facilities are well-maintained and offer everything you need for a comfortable stay.
Rooms
9.0
The rooms are beautifully designed with all the luxury you would expect. They are spacious and have comfortable beds.
Service
10.0
The service was amazing, with great breakfast every morning and helpful recommendations. Staff went the extra mile to find alternative accommodation.
Location
8.0
Dining
9.0
The dining experience is fantastic, with dishes cooked to perfection by passionate professionals.
Facilities
9.0
The facilities are comprehensive and well-maintained, providing everything you need for a pleasant stay.
Arthur
United Kingdom,
December
2023
8.6/10
The hotel is in a perfect location, offering the best of both worlds with proximity to town center amenities while maintaining a peaceful atmosphere. The rooms are stunningly beautiful and spacious, providing everything needed for a comfortable stay. The service is exceptional, with staff going above and beyond to ensure a pleasant stay.
Rooms
8.0
The rooms were SO beautiful and big, perfectly appointed with everything we could need.
Service
9.0
The staff was really friendly and helpful, making our stay even more enjoyable.
Location
10.0
The location is beyond perfect, offering a quiet setting yet so close to all the attractions and conveniences of Queenstown.
Dining
7.0
The dining experience was delicious and well-cooked, providing a satisfying culinary experience.
Facilities
9.0
The hotel facilities are top-notch, enhancing the overall guest experience.
beautiful rooms
average dining
George
United Kingdom,
December
2023
8.2/10
My stay at the hotel was quite different from what I expected, but overall it was nice. The rooms, although not as spacious as described, were modern and well-presented. The service was exceptional, with the staff going above and beyond to assist me. The location was convenient, within walking distance to various attractions. The dining experience left me impressed with its freshly prepared dishes. Facilities were adequate, but some improvements could be made.
Rooms
8.0
The room we received was nice but not as spacious as described.
Service
9.0
The staff was very helpful and caring for guests.
Location
8.0
The hotel's location was convenient, within walking distance to attractions.
Dining
9.0
The dining experience was incredible with freshly prepared dishes.
Facilities
7.0
The facilities were adequate but could be improved.
Robert
United States,
June
2023
8.8/10
Our stay was wonderful! The rooms were enormous, more like a suite, which was fantastic for our long trip with all our luggage and gifts. The large windows offered stunning views of 'The Remarkables' range, adding to the charm. The staff were all so friendly and accommodating, always going the extra mile for us and providing lovely touches like bananas on race day. The hotel's location was brilliant, allowing us to explore Queenstown easily without a car and offering a quieter retreat from the city center. The dining experience was fantastic, although we wished for more variety in breakfast options. Overall, a great stay with excellent value for money.
Rooms
9.0
The rooms were enormous, more like a suite, which was great for our trip. The large-window views of 'The Remarkables' range added to the charm of the room.
Service
9.0
The staff were all so friendly and accommodating, always going the extra mile for us. The little touches like providing bananas on race day made our stay special.
Location
9.0
The hotel's location was brilliant for exploring Queenstown without a car, offering a quieter retreat from the city center. Everything we needed was within a short walk, making it super convenient for us.
Dining
8.0
The dining experience was fantastic and highly recommended, especially the homemade marmalade. However, we hoped for more variety in terms of fresh juice, fruits, and bread options for breakfast.
Facilities
9.0
The facilities were top-notch, with everything we needed for a comfortable stay.
Frank
United States,
May
2023
9.6/10
The hotel is a hidden gem offering a trendy and serene escape from the bustling city center. The rooms are beautifully furnished, with a stunning view of nature, making for a truly relaxing stay. The location strikes the perfect balance, close enough to enjoy the town's attractions but secluded from the noise. The dining experience is delightful, with freshly prepared meals that leave a lasting impression. Overall, a luxurious stay with excellent value for money.
Rooms
10.0
The rooms are beautifully furnished and provide a cozy haven with a fantastic view of pine trees and autumn leaves.
Service
10.0
The service was outstanding, with incredibly helpful and friendly staff, especially the hotel manager Francisco Freire.
Location
9.0
The hotel's location is ideal, offering a peaceful retreat while being conveniently close to the significant attractions.
Dining
9.0
The dining experience was wonderful, with freshly prepared meals that were a great way to start the day.
Facilities
10.0
The facilities are top-notch, ensuring a comfortable and luxurious stay.
View
Noisy
Mildred
United States,
May
2023
9.2/10
I had a wonderful stay at this hotel. The rooms were spacious and luxurious, featuring a large shower, a big tub, and a nice sink area for getting ready. The panoramic views of the pine tree mountain added to the charm of the room, making it a truly magnificent experience. The outdoor space was a lovely addition, making it a peaceful retreat away from the hustle and bustle.
Rooms
10.0
The rooms were beyond spacious and luxurious, with amazing views and great amenities.
Service
9.0
The staff went out of their way to make my stay special. They were friendly, professional, and always eager to assist with any requests.
Location
10.0
The location was beyond perfect, offering a quiet setting close to all the attractions and activities in town. It was convenient yet comfortably distanced from the busy city center.
Dining
8.0
The dining experience was delightful, with a nice selection of dishes that were both delicious and filling. The breakfast in the dining room was a perfect start to the day.
Facilities
9.0
The facilities were top-notch and well-maintained, providing everything needed for a comfortable and enjoyable stay.